Refund policy

We want you to love what you order. If something isn't right, we'll make it right.

Eligible for Return/Exchange

You can request an exchange if your item meets one of the following conditions:

Wrong size: The size you received doesn't match what you ordered
Printing error: The design has a misprint, smudge, or quality issue
Incorrect specs: The product doesn't match the specifications listed at the time of purchase

How It Works

Condition: The item must be unworn, unwashed, and in its original condition with tags/packaging intact.
Shipping back: You’ll need to courier the unworn article back to our warehouse:

Soft touch apparels, 7 km kahna kacha road, near kacha railway station, kahna kacha, Lahore, 53100
Exchange: Once we receive and inspect the item, we’ll process an exchange for the correct size, print, or specs. Shipping for the replacement item is on us.

Not Eligible

Items that are worn, washed, altered, or damaged by the customer cannot be exchanged.

To maintain the integrity of our products and services, all purchases are final. In the event that an exchange is preferred, we would be delighted to assist you with an exchange or provide store credit toward a future purchase. Our team is here to support you and ensure a seamless experience.